SHIPPING & DELIVERY Policy

Thank you for choosing NMC Jewels for your gold-plated and sterling silver jewelry. We strive to deliver your precious pieces with care and efficiency. Please familiarize yourself with our shipping policy below:

1. Order Processing:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Customized or engraved items may require additional processing time.

2. Shipping Methods:

• We offer standard and expedited shipping options at checkout.
• Standard shipping generally take 2-3 days for domestic orders and 10-15 days for international orders.
• Expedited shipping options are available for faster delivery.

3. Shipping Rates:

• Shipping rates are calculated at checkout based on the destination and chosen shipping method.
• Free shipping may be available for orders exceeding a certain amount, as specified during promotional periods.
• Local delivery is free within Miami Dade, Broward & Palm Beach Counties. 

4. Shipping Delays:

• While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, customs delays, or other external factors may impact delivery times. We appreciate your understanding in such situations.

5. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. We are not responsible for items lost or delayed due to incorrect shipping information provided by the customer.

6. Lost or Stolen Packages:

• In the rare event that your package is lost or stolen during transit, please contact our customer service team promptly. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

7. Contact Information:

• Customer Service Email: support@nmcjewels.com

Thank you for choosing NMC Jewels. We are committed to providing you with a seamless and delightful shopping experience. If you have any questions or concerns regarding shipping, please feel free to contact our customer service team for assistance.